All in stock goods are shipped within 1-5 working days from cleared payment received.

Delivery time within Australia: 1-6 days, International: 5-9 days

All parcels are traceable through AUS POST or Registered Courier. But in any circumstances that the items are lost or missing, either the shipping company or US will give you 100% FULL REFUND (including original shipping cost).

There are some ways to play the dvd when you bought wrong region dvd. They are:

1. Convert your dvd player into multi/free region dvd player. There are ebay sellers selling information to unlock or convert your dvd player into multi region, you can search on ebay under "region free dvd" on ebay. Once it is converted then you will be able to play any dvd from any country/seller/retail.
2. Contact your retailer where you bought the dvd, they should be able to convert your dvd player into multi region by pressing certain button.
3. Try on your computer, it might play on your computer as most computer got multi region dvd player or the program who support it.
4. Buy new multi region dvd player. Bring the wrong region dvd dvd to retail shop and try it.

Once you got the multi region dvd player, then you will save a lot of money as you can buy cheaper dvds in OUR SITE compare to any retails.

Most DVDs are categorised by Regions and Format.
There are 6 DVD Regions based on area in the world:
• Region 1: United States of America, Canada
• Region 2: Europe (including France), Greece, Turkey, Egypt, Arabia, Japan, South Africa
• Region 3: Taiwan, Korea, Philippines, Indonesia, Hong Kong, Thailand, Vietnam
• Region 4: Mexico, South America, Central America, Australia, New Zealand, Pacific Islands, Caribbean
• Region 5: Russia (former USSR), Eastern Europe, India, most of Africa, Nort Korea, Mongolia
• Region 6: China
And there are 2 DVD formats based on the area in the world:
• PAL is the TV format used in the most of Europe, most Africa, China, India, Australia, New Zealand, Israel, Nort Korea, and other countries
• NTSC is the format used in the most United States, Canada, Japan, South Korea, Philippines, Mexico, and some other countries.
Both formats are not compatible to each other.
 
There are some DVD players which are region free, meaning, any DVD regions can be played. Also, there are some DVD players which are multi vision DVD players, meaning, both DVD formats can be played.
 
Best is to check with the manual or seller of DVD players to be sure. Also don't forget to check with the DVD seller before you buy.

Please vote our guide as an appreciation.

All of our products are New & Original, and Sealed. There is less than 0.1% chance that the DVD comes originally from the supplier in no seal condition, but it’s still new.

We DO NOT sell any Used or Pirate or any other cheap version.

No you cannot but Yes if you have multi region / Free Region DVD player.

YES, For Australia wide we provide a FREE Registered Post for the value of Regular Post.  Therefore your parcel is traceable anytime via AUS POST website or Registered Courier.

For International Buyer, You must buy the insurance to get the tracking number. This is subject to the destination country postal regulations. Some countries do not provide insured parcel delivery.

Payment methods available:

Australia: Bank Deposit, Money Order, Paypal.

        International: Paypal only

For Bank Deposit, buyers must use your 'Transaction ID' in the payment description as reference.  

You can email us at sales@4homeentertainment.com.au, explain your situation and let us know the amount & the bsb no of the bank where you make the deposit. 

You can send it to:

4HE

PO BOX 3009

Nunawading, VIC, 3131

Australia

We use Paypal facility to make online payment. Once you finish the transaction in our site, if you choose to pay via Paypal, you will be directed to Paypal website to process the payment. Paypal is a very trusted, safe & secure site for online payment.  You can open account at www,paypal.com.au and view their full information.